Terms and Conditions
Welcome to Zoe Zooms! By using our website and making a purchase, you agree to comply with the following terms and conditions. Please read them carefully.
1. General
By accessing or using our website, you agree to abide by these Terms and Conditions. If you do not agree, you may not use our services. We reserve the right to modify these terms at any time without prior notice.
2. Cash on Delivery (COD)
All purchases made through Zoe Zooms are subject to Cash on Delivery (COD) payment terms. This means that you will pay for your order in cash at the time of delivery.
- Payment Method: Only cash payments will be accepted upon delivery.
- Delivery Process: You will receive a call or message confirming your order and the expected delivery time.
- No Advance Payment: We do not require any advance payment or online payment at the time of order placement.
3. Order Confirmation
Once you place an order on our website, you will receive an order confirmation email or message. The confirmation does not guarantee the availability of the product, and we reserve the right to cancel or reject orders based on product availability.
4. Delivery
- Delivery Area: We currently only offer deliveries within the areas specified on our website.
- Delivery Time: Delivery time will be confirmed with you after the order is placed. Delivery delays may occur due to unforeseen circumstances.
- Delivery Charges: There may be delivery charges, which will be displayed during the checkout process.
5. Product Availability
We strive to ensure that the products listed on our website are available for purchase. However, if a product is out of stock, we will notify you and cancel the order or suggest an alternative product.
6. Returns and Cancellations
- Returns: We do not accept returns unless the product is defective or damaged during transit. If you receive a damaged item, please contact us immediately.
- Cancellations: You may cancel your order before it is dispatched. Once dispatched, cancellations cannot be processed.
7. Pricing
All prices on our website are listed in local currency and are subject to change without notice. In case of a pricing error, we reserve the right to cancel or adjust orders as necessary.
8. User Responsibility
You are responsible for providing accurate delivery information. We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by you.
9. Privacy and Security
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
10. Limitation of Liability
We are not liable for any loss, damage, or expense that may result from the use or inability to use our products or website, including but not limited to any indirect or consequential loss.
11. Governing Law
These Terms and Conditions are governed by the laws. Any disputes arising from these terms will be subject to the jurisdiction of the courts
12. Changes to Terms and Conditions
We may update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: [email protected]